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How can we help?

Guides, answers and fixes for everything on VGNW — and a direct line to the team when none of them work.

Popular right now: resetting a password · deal alerts · setup submissions

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Using VGNW SITE GUIDE

Account & profile

Account & profile
How do I create an account?

Click “Abone ol” in the top-right, choose a username and confirm your email — you are ready to post.

I forgot my password. How do I reset it?

On the sign-in page, choose “Forgot password” and we send a reset link to your email. The link is valid for 30 minutes. If it never arrives, check spam, then open a ticket.

How do I change my username?

Hesap ayarları → Profile → Username. You can change it once every 90 days; your old name redirects to the new one for two weeks.

How do I change my notification settings?

Open your account menu → Hesap ayarları → Notifications, and choose what you want to hear about.

Can I use the same account on the mobile apps?

Yes — one VGNW account works everywhere. Giriş yap with the same email and your watchlist, threads and settings follow you.

How do I delete my account?

Hesap ayarları → Privacy → Delete account. Your posts stay (attributed to “deleted user”) unless you also request content removal in the same flow. Deletion is final after a 14-day grace period.

Forums & community
How do I start a thread?

Open any forum board and hit “Konu başlat”, pick a category, write your post and publish. First threads are lightly rate-limited for new accounts.

How do badges, levels and Aura work?

You earn Aura by posting, helping others and being active; levels and badges unlock along the way. See the Rozetler page for the full list.

How do I report a post?

Use the “Report” option in the post menu. It goes straight to the moderation team — please don’t DM mods.

Why was my post removed?

Removed posts always come with a reason in your notifications, tied to a rule in the community guidelines. If you think the call was wrong, reply to the notification to appeal — appeals go to a different moderator.

What do the dotted-underlined words in articles mean?

Those are glossary terms. Hover for a short definition, click to open the full entry in the Player’s Glossary.

Deals & alerts
How do deal alerts work?

On any game page, set a target price and we email you when a tracked store crosses it. Alerts check prices roughly every 30 minutes.

A deal price is wrong or expired. What do I do?

Prices come from store APIs and occasionally lag a flash sale. Hit “Report price” on the deal card — expired deals are usually pulled within the hour.

Do you earn money from deal links?

Some links are affiliate links and may earn us a commission at no extra cost to you. It never affects which deals we list or how we rank them — details in the affiliate disclosure.

Why do I see prices in the wrong currency?

Region is detected automatically and can be overridden at the bottom of any deals page. Regional pricing depends on which stores serve your country.

Setups & tools
What are the photo requirements for setup submissions?

At least 1600px wide, landscape, no heavy filters or added text. Phone photos are fine — most featured setups are shot on phones.

How is Setup of the Week chosen?

Community loves count for half, editor picks for the other half. Winners are announced Fridays and get a profile badge.

Can I edit a published tier list?

Yes — edits are versioned, and lists with community votes show a changelog so voters can see what moved.

How do I share a cart or build?

Every cart has a share link (top-right of the cart page). Anyone with the link sees a read-only copy with live prices; they can duplicate it to their own account to edit.

Technical issues
Dark mode isn’t sticking between visits.

Theme preference is stored in your browser. If it resets, your browser is clearing site data on exit — allow storage for vgnw.net, or set the theme from Hesap ayarları so it saves to your account instead.

Images or thumbnails aren’t loading.

Usually an ad-blocker rule catching our image CDN. Allow-list img.vgnw.net, hard-refresh (Ctrl/Cmd+Shift+R), and they should return.

The site is slow or a page won’t load.

Check the status card at the bottom of this page first. If the status is green, try a hard refresh and — if it persists — open a ticket with the page URL and your browser version.

Search can’t find a game I know exists.

Yeni çıkanlar enter the database within 24 hours of their store listing. If it’s older than that and still missing, report it via a ticket and we add it manually.

How do I report a bug?

Open a ticket with the “Bug report” topic. A screenshot plus the page URL solves most cases in one reply.

Still stuck?

Open a support ticket
Account, billing, bug reports and anything private. Tracked from submission to solved.
Open a ticket
Median first reply: 6 hours
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