NOW READING Steam breaks down: Players locked out for hours

Steam breaks down: Players locked out for hours

Steam, the world’s largest platform for PC gaming, went through an unexpectedly rough holiday stretch as the service became widely unreachable from the evening of December 24 into late December 25. During the disruption, players across different countries reported being locked out of their accounts, unable to open the store, access their game libraries, or use online multiplayer features.

The problems seemed to snowball as Christmas Eve turned into Christmas Day, with many users saying even simple actions like refreshing the homepage or launching games just refused to work. What should have been a relaxed, game-filled holiday period instead turned into hours of refreshing screens, checking status pages, and wondering what exactly had gone wrong.

Valve didn’t immediately share a detailed explanation while the issue was ongoing, but the scale and timing of the outage point toward a platform-side problem rather than individual user errors. Considering how many players flood Steam during holiday breaks, server strain and heavy traffic likely played a role.

By the night of December 25, most services slowly came back online and Steam returned to normal operation, but the discussion didn’t stop there. The outage sparked big conversations across social media and gaming communities, serving as a reminder of how central Steam has become to modern gaming and how noticeable it is when that connection suddenly disappears.

Were you affected by the outage, and how long did it take before Steam started working again for you? Share your experience with us, and stay tuned to VGNW for more updates, insights, and coverage from the gaming world. Follow us on X and keep an eye out for what comes next!

How long was Steam unavailable?

Reports indicate that the outage started on December 24 evening and continued into late December 25, with different regions experiencing varying levels of impact.

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